ChatGPT: How to Cancel Your Subscription. Plus, Pro, Team, and Mobile

Canceling a ChatGPT subscription depends on where you originally purchased it. If you subscribed through the web, you must cancel on the web; if through iOS or Android, you must cancel in their respective app stores. Workspace-based Team or Enterprise plans require cancellation by the workspace owner. Each method leads to the same result: your access remains active until the end of the billing cycle, after which your account reverts to the free plan.

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How cancellation works in general.

When you cancel a ChatGPT Plus, Pro, or Team plan, the subscription stops renewing at the end of your billing period. You continue to enjoy paid-tier features—like GPT-4 access, longer context, and faster speed—until that date. Refunds are not automatic, but OpenAI support can issue them in exceptional cases such as accidental double billing.

If you want to avoid renewal, cancel at least 24 hours before the next payment date. You can re-upgrade later anytime with the same account credentials.

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Canceling ChatGPT Plus or Pro on desktop (OpenAI web purchase).

If you upgraded directly through ChatGPT’s website, you manage your subscription through the same platform.

Steps:

1. Log in at chatgpt.com.

2. Click your profile icon → Settings → Account / My Plan.

3. Click Manage to open the billing page (powered by Stripe).

4. Choose Cancel Plan and confirm.

Once confirmed, your Plus/Pro features remain active until your paid month ends. After that, you fall back to the free-tier experience.

Alternative paths:

• If you can’t find the button, go to the Upgrade / View Plans area. The message “You already have this plan” includes a Manage subscription link.

• You can also visit chatgpt.com/account/manage while signed in, which redirects to the same billing portal.

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Canceling ChatGPT Plus on iPhone or iPad (Apple App Store).

If you upgraded inside the ChatGPT iOS app, your billing is handled by Apple—not OpenAI. You must cancel in iOS Settings.

Steps:

1. Open the Settings app.

2. Tap your Apple ID name at the top.

3. Select Subscriptions.

4. Find ChatGPT in the list.

5. Tap Cancel Subscription and confirm.

Your ChatGPT Plus benefits remain available until the end of the current billing cycle. Deleting the ChatGPT app does not cancel the subscription; Apple must process the cancellation directly.

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Canceling ChatGPT Plus on Android (Google Play Store).

When subscribed through the ChatGPT Android app, cancellation happens inside Google Play.

Steps:

1. Open the Google Play Store and ensure you’re signed in with the same Google account used for payment.

2. Tap your profile icon → Payments & subscriptions → Subscriptions.

3. Choose ChatGPT.

4. Tap Cancel Subscription and confirm the prompt.

As with iOS, uninstalling the app won’t cancel your plan. You’ll continue to have paid-tier access until the end of the current billing period.

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Canceling ChatGPT Team or Enterprise subscriptions.

Team, Business, and Enterprise users are billed per workspace rather than per user. Only workspace owners or billing admins can cancel or modify the plan.

Steps for workspace owners:

1. Sign in to ChatGPT and open the workspace switcher (top left).

2. Go to Workspace Settings → Billing / Billing Info.

3. Click Manage Plan / Manage Subscription.

4. Choose Cancel Plan or reduce seat count as needed.

After confirmation, seats retain access until the paid term ends. The owner receives an invoice and confirmation email after the cancellation.

Note: Individual users cannot cancel a Team or Enterprise plan from personal settings; only the workspace owner can perform this action.

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What happens after you cancel.

Action	Result
Cancel mid-cycle	Access remains until the current period ends.
Reach renewal date	Plan stops renewing; account reverts to free tier.
Request refund	Possible only through OpenAI support (web) or respective app store (iOS/Android).
Re-upgrade later	Allowed anytime, billing resumes from the new start date.

Your chat history, files, and settings remain intact unless you also delete your account. To permanently remove all data, you must submit an account deletion request separately.

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Troubleshooting and special cases.

If you can’t find the cancellation option:

• Use the direct management URL from a desktop browser.

• Clear cache or try in incognito mode—sometimes the button is hidden by cached UI.

If you lost access to your registered email:

• Contact OpenAI’s support at help.openai.com and request manual cancellation after verifying your payment details.

If your plan keeps renewing:

• Double-check which payment channel you used (OpenAI web, Apple, or Google). Many users accidentally cancel in the wrong platform.

If you want to delete your account completely:

• Navigate to Settings → Data Controls → Delete Account. This is separate from canceling a subscription.

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Quick decision table.

Situation	Where to cancel	What happens
Subscribed on web	chatgpt.com → Settings → Account → Manage → Cancel	Downgrades to free after paid term
Subscribed on iPhone/iPad	Settings → Apple ID → Subscriptions → ChatGPT → Cancel	Stops billing in App Store
Subscribed on Android	Google Play Store → Profile → Subscriptions → ChatGPT → Cancel	Stops billing in Google Play
On Team/Enterprise plan	Workspace Settings → Billing Info → Manage → Cancel	Ends seat access after term
Lost access to email	Contact OpenAI support	Manual cancellation via verification

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Best practices for billing control.

• Set a reminder for renewal dates—ChatGPT doesn’t send frequent warnings before auto-renewal.

• Always cancel from the same channel used for purchase.

• Keep invoices for reimbursement or tax purposes (download from billing portal).

• If switching between mobile and web subscriptions, cancel one before starting another to avoid overlap.

• Use the Data Controls menu to delete payment details if you plan to stop using ChatGPT entirely.

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The bottom line.

ChatGPT subscription management is simple once you know your purchase source.Use the in-app billing portal for web subscriptions, your platform’s store for mobile ones, and workspace settings for organizational plans.After cancellation, you retain Plus or Pro benefits until your paid term ends, then automatically revert to the free tier with full access to your previous chats and files.

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