top of page
Search

Microsoft Copilot: the new tool integrations launched in 2025

ree

Microsoft Copilot continues to expand in 2025, transforming into a multi-surface AI assistant tightly connected with enterprise applications and workflows. With new integrations across project management, CRM, ERP, IT support, and analytics, Copilot has evolved from a standalone tool into a reasoning layer that seamlessly links business data with natural language interfaces. The September 2025 update highlights the connectors, partner integrations, and deep reasoning enhancements now available across Microsoft 365, Teams, and Copilot Studio.



Atlassian connectors bring project knowledge directly into Copilot.

Microsoft introduced two major connectors for Atlassian tools, designed to surface engineering and product data without leaving Copilot’s workspace:

  • The Confluence Cloud connector, launched in June 2025, indexes pages, comments, and attachments, allowing users to query documentation and extract summaries directly inside Copilot chat or Microsoft Search.

  • The Jira Cloud connector, released in May 2025, enables natural-language queries on issues, epics, and workflows, such as: “Summarize CP-1456 and list current blockers.”

By integrating Atlassian’s ecosystems, Copilot reduces context-switching for developers, product managers, and engineering teams who manage distributed workflows across platforms.



Salesforce CRM integration enables smarter sales workflows.

Released in August 2025, the Salesforce CRM connector brings pipeline visibility into Copilot’s interface, letting sales teams interact with leads, opportunities, and cases directly in chat. Copilot can generate QBR summaries, draft emails, and prepare pipeline reviews based on Salesforce data.


For enterprises, the integration extends to Copilot Studio, where admins can design multi-step workflows—such as automatically updating opportunity stages or summarizing deal histories—powered by the live Salesforce API.



ServiceNow integration accelerates IT and HR case management.

The ServiceNow Now Assist integration, introduced in January 2025, embeds ServiceNow’s virtual agent into Copilot for Teams. Employees can create service requests, search IT knowledge bases, and escalate issues—all from within a Copilot chat panel.

By centralizing requests and information, Copilot helps reduce resolution times while maintaining access to ServiceNow’s advanced routing and workflow automation capabilities.



SAP Joule integration unifies ERP data with Copilot experiences.

SAP announced a significant partnership with Microsoft in July 2025, introducing bi-directional integration between SAP Joule and Microsoft 365 Copilot. Users can now:

  • Query SAP S/4HANA data directly from Copilot chat, such as purchase orders or inventory reports.

  • Launch Joule actions inside Teams for ERP workflows like financial approvals or supply-chain planning.

  • Embed SAP results into Excel, Word, and PowerPoint to automate reporting.

This marks one of the first large-scale ERP–AI integrations, bridging operational data with everyday productivity apps.


Researcher and Analyst agents unlock multi-step reasoning.

In March 2025, Microsoft introduced Researcher and Analyst, two deep-reasoning agents for Copilot, now in preview. These agents combine OpenAI-based reasoning with real-time connectors to Salesforce, ServiceNow, and Microsoft Graph.

  • Researcher: Gathers data across multiple systems, evaluates patterns, and produces concise summaries.

  • Analyst: Generates detailed breakdowns, applies Python-backed analytics, and delivers visual insights directly inside Excel and Loop.

This expands Copilot’s role from conversational assistant to autonomous analysis engine across structured and unstructured enterprise data.


The Copilot connectors catalog now exceeds 100 integrations.

Microsoft’s Copilot connectors gallery, updated in August 2025, now lists over 100 pre-built integrations spanning enterprise tools, collaboration platforms, and cloud services. The catalog covers Atlassian, Salesforce, ServiceNow, SAP, Box, MediaWiki, Dynamics 365, and more, making Copilot increasingly versatile in accessing real-time business intelligence.

Connector / Integration

Release date (2025)

Primary surface

Key capability

Confluence Cloud

29 Jun

Copilot chat, Microsoft Search

Index pages, attachments, and comments

Jira Cloud

20 May

Copilot chat, Microsoft Search

Retrieve issues, summarize epics, track blockers

Salesforce CRM

7 Aug

Copilot chat, Copilot Studio

Pull leads, opportunities, and cases into workflows

ServiceNow Now Assist

Jan

Copilot for Teams

Create IT/HR tickets, access catalog and knowledge base

SAP Joule ↔ Copilot

24 Jul

Teams, Microsoft 365 apps

Query ERP and finance data, launch Joule actions

Researcher & Analyst agents

26 Mar

Excel, Loop, Copilot chat

Multi-step reasoning, AI-driven analytics



Copilot evolves into a cross-application reasoning platform.

With these 2025 integrations, Microsoft is positioning Copilot as more than a document assistant—it is becoming a central AI engine capable of orchestrating end-to-end enterprise workflows. Employees can retrieve data, generate insights, and execute actions across multiple systems from a single conversational interface.


As the connector ecosystem continues to expand, Microsoft Copilot gains the versatility to operate across different enterprise layers, powering tasks that merge CRM, ERP, IT service, and project management into one unified experience.


____________

FOLLOW US FOR MORE.


DATA STUDIOS


bottom of page