Perplexity AI: new tool integrations expand workflow connectivity across work apps and data platforms
- Graziano Stefanelli
- Aug 19
- 3 min read
Perplexity has expanded from a standalone search-and-answer service into a fully embedded assistant inside workplace applications. The latest integrations span messaging platforms, document suites, CRM systems, ticketing tools, and even enterprise data warehouses. Each connector is designed with tight scope control, region-specific routing, and full audit visibility, ensuring deployment in environments that demand both productivity and compliance.
New connectors integrate seamlessly with major platforms.
Integration | Core capabilities | Release period | Availability |
Microsoft Teams add-in | Slash commands, meeting digests, Planner action-item push | January | Pro, Team, Enterprise |
Slack interactive app | Thread summaries, tone-calibrated replies, inline citations | February | All tiers (lower quota on Free) |
Google Workspace add-on | Docs and Slides side panels with real-time citations and outline generation | March | Plus and above |
Salesforce connector | Case summarisation, KB search, suggested responses | April | Enterprise |
ServiceNow plug-in | Incident narratives, root-cause templates, KB lookup | May | Enterprise |
Jira Assist | Ticket context summaries, sub-task suggestions | May | Pro, Team |
Snowflake SQL agent | Text-to-SQL with chart output | June | Enterprise (preview) |
Notion booster | Page summaries, action-item extraction | June | Plus, Pro |
Zapier Actions v 2 | Expanded trigger/action library, strict JSON schema | July | All paid tiers |
Make.com module | Chat steps, file uploads, retryable function calls | July | Plus and above |
Each connector delivers measurable workflow benefits.
Platform | Automated outcome | Quota / limits |
Teams | Automatic meeting recaps into Planner tasks | Ten recaps per channel daily |
Slack | Conversation digests and ready-to-send replies | Forty calls per workspace hourly (ten on Free) |
Docs | Citation insertion and style-aware rewrites | Two-hundred document calls per twenty-four hours |
Salesforce | Thread summaries, KB lookups, draft responses | Five-hundred API calls per seat daily |
ServiceNow | Incident narratives, RCA templates | Three-hundred calls per seat daily |
Jira | Epic summaries and sub-task generation | Two-hundred calls per project daily |
Snowflake | SQL query responses with embedded charts | Fifty rows × twenty columns per query |
Security and governance controls ensure safe deployment.
Control | Implementation |
Granular OAuth scopes | Minimal read/write permissions per connector |
Audit logging | Prompt hash, connector ID, timestamp, and response status |
Regional routing | Processing limited to chosen data zone (US, EU, APAC) |
No-train flag | Connector data excluded from model logs |
Spend thresholds | Token and call caps with admin alerts at ninety percent |
These measures are complemented by a connector allow-list, ensuring only pre-approved destinations can be enabled at the workspace level.
Adoption metrics confirm efficiency gains.
Scenario | Median efficiency gain |
Teams meeting minutes | Fifty-five percent faster editing |
Slack thread resolution | Thirty-three percent fewer follow-ups |
Salesforce email drafting | Forty-eight percent less time |
Jira backlog grooming | Twenty-eight percent quicker |
These improvements are measured across pilot accounts using built-in usage dashboards that track call counts, success rates, and token expenditure.
Developer endpoints allow custom destinations.
Endpoint | Function | Limit |
/v1/connectors/list | Retrieves active connectors | Sixty requests per minute |
/v1/connectors/invoke | Sends a structured prompt to target | One-hundred-twenty per minute |
/v1/connectors/events | Pushes async job completions | Three-hundred events per minute |
Custom integrations follow the same audit and quota framework as native connectors, ensuring a consistent governance model.
Roadmap highlights upcoming enterprise connectors.
Upcoming releases include a ServiceNow change-record plug-in with bidirectional sync, Snowflake full result-streaming with cached embeddings, and a Tableau insight bot for dashboard Q&A. Private betas are expected to open in the next quarter for selected enterprise customers.
Perplexity’s connector strategy turns it into a cross-platform command layer, reducing context switching and allowing structured, source-linked answers to appear directly within the tools teams already use. This unified approach blends workflow speed, data control, and platform-native experience in a single operational layer.
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